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Reach Active

One intelligent app that supports patients in their recovery patients from day one. Digital triage, personalised exercise plans, progress tracking, and messaging or video calls with their physio, plus booking, reminders and payments, all in one place.

10,000+

Ascenti Reach App

Active Patient Users

6–8 min

To complete the digital physiotherapy assessment

<24hrs

For a physiotherapist to review every assessment

24/7

Chat between patient and physiotherapist

Take a closer look

  • Partner Logos bupa
  • Partner Logos health Partners
  • Partner Logos axa
  • Partner Logos vitality
  • Partner Logos nhs
  • Partner Logos circle Health Group

Assessments, exercise and recovery

Ascenti Reach supports patients between appointments with a digital assessment, a personalised exercise programme and direct access to a physiotherapist, all reviewed by HCPC-registered clinicians.

About 6–8 minutes, and it can be shortened to a triage form. Algorithm-based questions cover pain history, lifestyle, goals and hopes, fear avoidance (yellow flags) and serious pathology (red flags).

A physiotherapist reviews every assessment within 24 hours, delivering an enhanced level of clinical safety. Every digital pathway is supervised by Health and Care Professions Council (HCPC) registered physiotherapists.

An initial rehabilitation workout is created automatically once a clinician has reviewed the assessment. Patients choose a full (approx. 15 minutes) or quick (approx. 5–7 minutes) workout each day, give feedback at the end of it, and their plan can be adjusted daily.

Yes. A 24/7 chat connects patients with their physiotherapist, with rapid response times, so they can ask questions and overcome any barriers to sticking with their programme. It is also a robust clinical escalation route when needed.

Physiotherapist check-ins every 6 rehabilitation workouts assess pain, goals and treatment satisfaction, with progress graphs. Reminders, goals and achievement messages keep patients motivated between them.

Case study

Case study

How Bupa utilised Omega features to streamline their workflow

Find out more

Compliance

Security, safety
& compliance

Our platforms are designed, audited, and continuously updated to meet strict UK data protection laws, medical device guidelines, and national cybersecurity standards.